Privacy Policy

Who we are

This website is operated by Al Afrah Noor Sweets Trading ("Al Afrah", "we", "us"), based in Hidd, Kingdom of Bahrain. You can reach us at sales@afrahbh.com or +973 3550 9112.

What information we collect

We collect personal information only when you give it to us, for example when you send an enquiry through a form on this website or contact us by email, phone or WhatsApp. This can include:

• your name, company and job-related details
• your email address and phone number
• the contents of your message, such as products you are interested in, quantities or timing

How we use it

We use your information to:

• reply to your enquiry and provide the quote, mockup or information you asked for
• manage our relationship with you as a customer or partner
• keep records of enquiries and, where needed, meet legal obligations

We do not sell your personal information.

Where it is stored

Enquiries sent through our forms are saved in this website's administration area and emailed to our team. Access is limited to people at Al Afrah who need it to respond to you.

Cookies and analytics

This website may use cookies and similar technologies that are needed for it to work properly, such as speeding up page loading. If we add analytics or marketing tools, we will update this policy to say so. You can control cookies through your browser settings.

Third-party services

Our pages may load fonts from Google Fonts, and links such as WhatsApp or Google Maps take you to those services, which have their own privacy policies. We are not responsible for the content or practices of other websites.

How long we keep it

We keep enquiry information for as long as it is needed to deal with your request and our ongoing business relationship, and for the period required by law. You can ask us to delete it sooner.

Your rights

Under Bahrain's Personal Data Protection Law (Law No. 30 of 2018) you have rights over your personal information, including to ask what we hold, to correct it, and in some cases to ask us to stop using it or delete it. To use these rights, email us at sales@afrahbh.com.

Changes to this policy

We may update this policy from time to time. The date at the bottom of this page shows when it was last changed.

Contact

Questions about this policy? Email sales@afrahbh.com or visit our Contact Us page.

Last updated: October 2026